Frequently Asked Questions

Q:  Where do I get questions answered about my utility bills?

A:   City of Harrisburg residents may call the City’s Bureau of Operations and Revenue Department at (717) 255-6514, for all billing inquiries, or they can check the City’s website at: http://harrisburgpa.gov/

Q:  What are the address and telephone numbers for the Water and Sewer Bureaus for the City of Harrisburg?

A:   Bureau of Water is officially known as the Dr. Robert E. Young Water Services Center and is located at 100 Pine Drive, Harrisburg, PA  17103.  Telephone: (717) 238-8725.  You can also check the City’s website at: http://harrisburgpa.gov/

A.  Bureau of Sewerage is officially known as the Harrisburg Advanced Wastewater Treatment Facility (AWTF) and is located at 1622 South Cameron Street, Harrisburg, PA 17104-3145  Telephone: (717) 939-7270.  You can also check the City’s website at: http://harrisburgpa.gov/

Q:  What is the address and telephone number for the Department of Public Works for the City of Harrisburg?

A:   Department of Public Works is located at 1690 S. 19th Street, Harrisburg, PA 17104.  Telephone: (717) 236-4802.  You can also check the City’s website at: http://harrisburgpa.gov/

Q:  What is the address and telephone number for the Harrisburg Resource Recovery Facility a/k/a Harrisburg Incinerator?

A:   Harrisburg Resource Recovery Facility (HRRF) is operated by Covanta Harrisburg, Inc. and is located at 1670 S. 19th Street, Harrisburg, PA 17104.  Telephone: (717) 236-0958 ext. 200 for the Receptionist. Further information is available at Power Magazine.com by clicking on the attached hyperlinks.

Click here for a map and directions to the HRRF:

The Authority's Facility Site Manager (Guy Lefever) can be reached at (717) 635-9039. 

Q:  When can I take my trash to the Resource Recovery Facility?

A:   Monday thru Friday 6:00 AM to 4:00 PM and Saturdays 7:00 AM to 11:00 AM - Please call (717) 635-9039 or (717) 236-0958 ext. 200 for Holiday Hours of Operation.

Q:  How much will I have to pay to dispose of waste at the Resource Recovery Facility?

A:   Current 2011 Gate Rates - Gate Rates - Effective June 1, 2011.   New Gate Rates Effective January 1, 2012. 

Q:  What are the current water rates?

A:   See the attached Water Rate Table dated 9-14-11 provided by the City of Harrisburg, Bureau of Operations and Revenue.  All inquiries regarding water rates should be directed to the Bureau of Operations and Revenue at (717) 255-6514.

 

Q:  What are the current sewer rates?

A:   Sewer rates are set by the City of Harrisburg.  See the attached Sewer Rate Table dated 9-14-11 provided by the City of Harrisburg, Bureau of Operations and Revenue.  All inquiries regarding sewer rates should be directed to the Bureau of Operations and Revenue at (717) 255-6514. 

 

 Q.  How do I obtain a Right to Know Request Form?  To whom do I address a Right to Know request?

A.  Click on the hyperlink attached to obtain the Right to Know Request (RTK) form.  The Authority's Right to Know Officer is Karen McKillip.  She can be reached for questions at (717) 525-7677 ext  20 or via email at karen.mckillip@hbgauthority.com.

 

FLOOD 2011 QUESTIONS - SEE HOME PAGE FOR DESIGNATED FACILITIES TO DISPOSE OF WASTE

EMERGENCY WASTE ACCEPTANCE GUIDELINES LIFTED EFFECTIVE 9-29-11